Complaints Procedure and Policy
As a School, we take a lot of pride in the way that we develop relationships with parents and carers. However, like all schools, there are times when you may not be happy with what has happened in school or have questions/queries that you'd like to discuss. The first port of call is always your child's class teacher. We encourage all parents/carers to come to the School's office and make an appointment to see your child's teacher. It may be possible to see your child's teacher at that point in time, if it is convenient. However, there may be occasions when you would like to take these concerns further. This would be with the Year Group Leader:
Foundation Stage - Mrs. K. Larkin
Key Stage 1 - Mrs. D. Censi-Shaw
Lower Key Stage 2 - Mrs. E. Watkinson / Mr M Smith
Upper Key Stage 2 - Mrs. S.J. Seymour
At all times, the system used in school alerts Senior Management so that they are fully aware of any issues in school.
With this in mind, our 'Complaints Policy' is available to download from the link on this page.
|
|
Complaints Policy Sept 2025 | [pdf 197KB] |
|